Privacy Policy

The following Privacy Policy (the "Policy") sets forth BALL HORTICULTURAL COMPANY's privacy practices and potential collection and use of information gathered on this Web site (the "Site").

Changes in Privacy Policy

All personally identifiable information that we collect and maintain will be subject to the version of the Policy in effect at the time of such collection. BALL HORTICULTURAL COMPANY reserves the right to change the Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. As such, BALL HORTICULTURAL COMPANY recommends that you periodically review the privacy practices contained in this Policy.

Collection of personal information

In connection with certain activities, such as, for example, subscribing to the collaboration services offered on the Site or utilizing online software applications, BALL HORTICULTURAL COMPANY may ask you to provide certain information about yourself by filling out and submitting an online form, such as, for example, your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and fax numbers, and other personal information.

BALL HORTICULTURAL COMPANY may collect information through the use of common information-gathering tools such as web beacons, cookies and server logging. A cookie is a small string of text that a website can send to your browser which helps the Site remember and customize your visit. For example, cookies allow the Site to be tailored to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site's features.


BALL HORTICULTURAL COMPANY may also use single-pixel images on the Site or in our emails to you (web beacons). This technology provides information concerning browsing activity, click-tracking, and viewing, but none of your personal information is transmitted through this technology.


BALL HORTICULTURAL COMPANY may also collect other anonymous information, including but not limited to server logging that your web browser or device provides when you view the Site, your IP address, the type of browser you are using, a referring URL, and other information contained in HTTP headers.


BALL HORTICULTURAL COMPANY may use third-party advertising companies to place ads on the Site and to place our ads on other web sites. These companies may use anonymous information about your visits to this and other web sites to provide advertisements on the Site and other sites about goods and services that may be of interest to you.

How your personal information is used

BALL HORTICULTURAL COMPANY collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. With you consent, your personal information may be used to keep you informed about product upgrades, special offers, and other products and services of BALL HORTICULTURAL COMPANY and selected third parties.

BALL HORTICULTURAL COMPANY collects and maintains business information about its customers. All of the information gathered about our customers from any of the BALL Web sites is kept confidential, used for business purposes only and will not be sold to a third party except as authorized in this Policy.

For consumers and other users of any of the BALL HORTICULTURAL COMPANY Web sites, BALL may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. BALL HORTICULTURAL COMPANY may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.


Information Sharing


BALL HORTICULTURAL COMPANY may disclose your information to third parties for the following purposes:


a.       Service Providers. Your information may be shared with third party service providers to process your orders, deliver packages, send mail, provide search results and links, or provide other customer services.


b.       Law Enforcement. Your information may be shared with law enforcement officials if it relates to a criminal investigation or alleged illegal activity.


  1. Necessary or for Safety Reasons.  BALL HORTICULTURAL COMPANY may also disclose your information if required or permitted to do so by law, for fraud protection and credit risk reduction purposes, or in the good-faith belief that such action is necessary to protect and defend the rights or property of BALL HORTICULTURAL COMPANY or the users of the Site, to act under urgent circumstances to protect the safety of BALL HORTICULTURAL COMPANY or its employees or a member of the public, or to comply with a judicial proceeding, court order, or legal process.


d.       Sale or Acquisition of Assets.  If BALL HORTICULTURAL COMPANY becomes involved in a transaction involving the sale of its assets, such as a merger or acquisition, or if BALL HORTICULTURAL COMPANY is transferred to another company, BALL HORTICULTURAL COMPANY may disclose and/or transfer your information as part of the transaction. If the surviving entity in that transaction is not BALL HORTICULTURAL COMPANY, the surviving company may use your Personal Information pursuant to their own privacy policies, and those policies may be different from this Policy.

Your choices with respect to personal information

BALL HORTICULTURAL COMPANY recognizes and appreciates the importance of responsible use of information collected on this Site. BALL HORTICULTURAL COMPANY will not communicate any information to you without your consent regarding products, services and special offers available from BALL HORTICULTURAL COMPANY. If necessary, we reserve the right to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Policy, BALL HORTICULTURAL COMPANY will also not provide your name to other companies or organizations without your consent.

Protection of your personal information

BALL HORTICULTURAL COMPANY employs commercially reasonable standards to protect personal information obtained through use of the Site. For example, passwords provided to the Site by you are encrypted in transfer, your personal information is stored on BALL HORTICULTURAL COMPANY infrastructure that is only accessible by selected personnel and contractors. Unfortunately, no safeguards or processes can be guaranteed to be 100% secure. As such, BALL HORTICULTURAL COMPANY cannot ensure or warrant the security of any information provided by you to the Site, and you provide such information at your own risk.

External Links and Providers

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. Accordingly, you should review the privacy policy of such sites.

BALL HORTICULTURAL COMPANY has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that BALL HORTICULTURAL COMPANY customers might find useful, such as those that can be used in conjunction with BALL HORTICULTURAL COMPANY services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Policy. You should be aware that our agreements with these service providers often provide that they will share with BALL HORTICULTURAL COMPANY personal information collected from you. In such instances, BALL HORTICULTURAL COMPANY may use this information in a manner consistent with this Policy.

Privacy-related complaints and Accessing Your Information

BALL HORTICULTURAL COMPANY takes its users' privacy concerns seriously. If you believe that BALL HORTICULTURAL COMPANY has not complied with this Policy, you may write the BALL HORTICULTURAL COMPANY Privacy Officer at the address indicated below.

In your letter, please describe in as much detail as possible the ways in which you believe that the Policy has not been complied with.

Please note that if you provide BALL HORTICULTURAL COMPANY with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), BALL HORTICULTURAL COMPANY cannot guarantee that your most recent privacy preference will be honored.

Personal information submitted through this Site that is not Registration Information is not accessible online. To access and/or correct such information, you may write BALL HORTICULTURAL COMPANY at the contact information provided below. In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Contact Information

If you have any questions or comments about this Policy or the practices described herein, please contact us using the information below

622 Town Road
West Chicago, Illinois